3

Is there an open / available data set that covers the operations of a outbound sales call center. The intention is to look at some of the following question

  • Sales per person per hour
  • Successful contacts vs non successfull contacts
  • How many are quick vs slow failures. e.g. immediate hangup vs no sale after spending some time
  • How much individuals effect the result

Even if i could get the top 3 it would be of interest.

  • Have you had any luck in finding this data? – Cordo van Saviour Apr 30 at 21:04
  • 1
    @CordovanSaviour no nothing public – user1605665 Apr 30 at 22:42

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