I work at a county public library, and recently I found out that our greeters have been writing down the questions patrons ask them. I gave them a form to make the data more coherent and I've been keeping it in an Access database. There are only about 5000 data points so far, about 1.5 years worth. All I've done with it to date is keep an updated FAQ at the greeter's desk. Any suggestions for what else I might do with it?
Also, if the library agrees, would anyone else like to use it for anything?