Here an update to my previous post with additional details and an answer to the initial response:
Unfortunately the measures listed above did not remedy the problem we are facing. Maybe it would help to add a detailed example of the issue to see if there is solution possible from the FDA. We directly searched on the MAUDE Database website for:
Brand name: Artis Q Dates: 2019-01-01 to 2019-12-31 Number of Results: 42
The address below is the API we used, results. Is a review of the API possible, to see if this is executed correctly?
We are experiencing some issues generating consistent search result numbers via the API interface versus direct searches on the FDA websites for the MAUDE and RECALL databases. The number of search results is both higher and lower via the API interface compared to the FDA websites using different example medical devices.
The search queries within both search methods are identical and all possible errors in the programming of the search masks have been checked on our end and we cannot pinpoint the issue.