I am looking for audio/video samples of conversations between customer service agents and customers.
The background noise and accents are not a problem here so long as the conversation is in English. The dataset must be in an audio/video format and not in written text transcripts.
I expect the conversation between the customer service agents and customers to be revolving more around frequent questions and some new questions.
For Example :- What is the status of my claim number ? (Frequently asked one)