I'm looking to do some text analysis on complaints or requests filed at cities or municipalities.
The data must have:
- type of complaint (e.g. "Noise complaint")
- complaint text (e.g.: "The people in the building across from me are having a party")
It would also be nice if there's more meta-data, such as:
- time of complaint
- responsible department (e.g. "Police" or "Fire dept.")
- response (e.g. "warning issued")
- time of resolution
So far I've found various 311 datasets (such as the New York one), but none of them contain the actual complaint text.
Preferably the data would be in English, Dutch or German, but I'll take what I can get.