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I am currently working on a customer feedback project for brand products. I've used social media sources like Twitter and Facebook to get brand mentions, but I need customer feedback for particular products.

I've tried Octoparse to get Amazon product details but it doesn't seem to be able to collect customer feedback. Does anyone know of a method for scraping/collecting product reviews?

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  • If you can't get it from amazon using their API (aws.amazon.com/api-gateway) it's probably not allowed.
    – Swier
    Dec 5, 2016 at 16:08
  • @Swier - Ok, could you please tell me which amazon API should I use to achieve this?
    – prabhu
    Dec 5, 2016 at 16:22
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    Does this question on StackOverflow help?
    – Tsundoku
    Dec 5, 2016 at 17:10
  • @ChristopheStrobbe Thank you so much, I am studying the amazon API to collect customer reviews. But I am not sure is this API free to use or any charge?
    – prabhu
    Dec 6, 2016 at 11:39
  • I have no idea if the API is free to use; I have never tried. :-(
    – Tsundoku
    Dec 6, 2016 at 11:40

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